All3Sports: Bill and Alex Takin' Care of Me

Big shoutout to Bill and Alex of All3Sports who took care of me today. I've been in to the shop a number of times since the management change but this was the first time I had one of those odd situations requiring help. Many shops would have shrugged and sent me packing. But Bill took the issue on as his own, made some calls and took care of me. Alex checked over everything and called me to give me the good news. I was very happy to see the high level of customer care. In fact, Bill's ownership of the issue reminded me more of a financial services situation than a tri shop situation. Great to see. Many thanks guys. I'm gonna make the ride this weekend in The Gaps thanks to you!

In parenting news, Alex and I continue to compare notes and see that we experience many of the same things. Alex and Jill have two boys, Terp and I have two girls. Swimming lessons. Authority challenging. Peer leadership. Many of the same concerns. Dating issues will probably be a little different as we enter the high school years. Always great to hear about The Poons. And shouts to Jill who's doing a tri this weekend. Only fathers know how much work being a mother is. Well, and other mothers. Doing triathlons is even more work. Good luck Jill!